Command & Simplify — Digital Products
At Command & Simplify, we want you to be satisfied with your purchase and receive the digital products you’ve paid for.
Digital Product Sales
Because our products are delivered digitally and cannot be physically returned, purchases are generally final once the digital files or product access have been successfully delivered.
We do not offer refunds simply because a customer changes their mind after receiving a working digital product.
Download or Access Problems
If you cannot download or access your purchased product, please contact us so we can help resolve the issue.
If we cannot provide access to the product you purchased, we will issue a refund.
Defective or Incorrect Products
If a purchased file is defective, incomplete, or materially different from its description, please contact us. We will work to correct the problem or provide an appropriate refund.
Duplicate Purchases
If you accidentally purchase the same product twice, please contact us so we can review and refund the duplicate charge.
Contact Us
For refund requests or assistance with your digital purchase, please email contact@commandandsimplify.com and include your order details.
Nothing in this policy limits any rights customers may have under applicable consumer protection laws.
